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Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. They were selling 3 lots of tickets all showing where you could be seated in the O2. The Seller is responsible for determining whether it/he/she is required to account for VAT on the sale of the ticket. You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. 6.9 Change or Suspension of Site. We will not allow You to buy or sell tickets before You have registered with Us. viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. I think they should refund the fees, and they should CLEARLY state, along with the very first mention of the ticket price, what the handling fee is. Cheers. Order number: 9164448 14th June 2017 - was on hold for 25 minutes then told to email as event was more than 72 hours in advance 2.14 Ticket Information. Be the first to hear about special offers. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. If this is also unsuccessful We will not offer a refund. 2.16 Claims under the viagogo Guarantee. Viagogo says I've been paid but the bank transfer never took place. Claim it and get a lot of features. 3.3 Laws and Regulations. After check out the price all the sudden had gone upto100. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). PREAMBLE PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain. Please note this does not include any sales or value added tax that may be payable on viagogos fees. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') I haven't received an email confirming my order. viagogo charge for cancelling sale. Paid ticket prices plus x5 booking fees, plus x5 postage fees to be posted to one single address. Why do my tickets have someone elses name on them? I also don't have my tickets either! Any postal mail sent to this address will take a minimum of 14 days to reply, so please use the contact us link for a quicker response.
viagogo - Buy & Sell Concert, Sport & Theater Tickets The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). I confirmed the sale and wanted to ship the tickets over. I wrote to your office requesting refund under 14 days and was ignored. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. What are the viagogo Terms and Conditions? Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). 6.2 Waiver of Consequential Damages; Liability Limit.
Viagogo cancelled my sale and wants me to pay a fee I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. We are not involved in the actual transactions between Buyers and Sellers. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. How do I find tickets I've already downloaded? The revised version of this Agreement is automatically effective after it is initially posted on the Site. We attempt to ensure all tickets are delivered in time for the event, time scale permitting We may require a venue or box office collection (pick-up). Such notice shall be deemed given one business day after the email is sent. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. 6.4 Release. We do not control the information provided by other users which is made available through the Site. I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. I expect some advice/guidance from a customer service representative ASAP as I've put a very high level of effort and received significant financial backlash from securing these tickets. When booking on viagogo, even when you select the amount of tickets you want e.g. 6.4 Release. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. But is it legal for Viagogo to charge me such extortionate fees? There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. What are the viagogo Terms and Conditions? 6.2 Waiver of Consequential Damages; Liability Limit. 2.6 Making an Offer. We do not control the information provided by other users which is made available through the Site. Additional information can be found in our FAQs and on the ticket details pages. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. 2.9 a) Exception to Sellers Obligation to Confirm. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. power bi relative date filter include current month; viagogo charge for cancelling sale. Can I pick up my tickets instead of having them shipped? If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, solicitors, agents and employees, harmless against all liabilities, costs and expenses (including reasonable solicitors fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, solicitors and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . 1.3 viagogo Guarantee. the price it is sold for on the primary market). We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. missing persons national parks. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). 6.8 All Sales are Final. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. Jason Ridout, Listing number [protected] All sales and bids are final. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. Ticket listings are a representation of actual seat location. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. [protected]@outlook.com The original face. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair Please note this does not include any VAT that may be payable on fees We are required to pay. How do I change the email address on my account? We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. Ticket listings are a representation of actual seat location. It depends what the tickets are for and whether 50 per ticket is feasible. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. This will surely increase the credibility of your complaint. . To register, You must provide your real name, address, phone number, and email address. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. Search for the event that you would like to sell tickets for.
Viagogo - didn't pay me for tickets sold through viagogo to adelle sale The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. My parents went as a birthday present to find it outdoor in a field not in the castle with a crowd of 2000. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. Over 900 has left my account in just 2 days, and I'm appalled by such shoddy service from viagogo. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. 21st February 2017 - email to say event had changed starting time 3.2 Other Information. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). 1.1 Introduction. viagogo charge for cancelling sale. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo.
viagogo charge for cancelling sale - interiorstate.com 6.5 Tax Indemnity.
viagogo - Buy & Sell Concert, Sport & Theater Tickets viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. This complaint was posted by a verified customer. I bought tickets for my sister and I to going and see Giggs at the Southbank centre last Monday. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site.
Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 3.1 Accurate Descriptions. If you can't find your event, you can tell us about it here and we'll add it to our website If you are not the intended recipient, please delete the message, attachments, and notify the sender. They should CLEARLY note that if you cancel your sale you will be charged with 50 euro! Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. 10 Things Most People Don't Know About anyabraddock. 4.2 Stolen Property. 1.4 Modification. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Can I buy tickets that are personalised with someone else's name on them? 4.3 Sellers Shall Not Include Promotional Material with Tickets. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). Including any such items constitutes a material breach of these terms and conditions. We will also add sales or value added tax on our fees as applicable.
viagogo charge for cancelling sale - akersmmm.com We may investigate complaints and violations of our policies. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. Please wait for me to edit this post before posting please false representation/ unethical behaviour. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. As I was told to send them to u asap so they'd have 'maximum selling time' All sales and bids are final. 6.6 No Agency. I therefore would like 40 refunded to my account please. We often link to other websites, but we can't be responsible for their content. Event dates, times, venues and subject matter, which are listed on the ticket, may change. This fee will be deducted from your payment. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. You also warrant that you own the tickets and are authorized to transfer or resell the tickets. We often link to other websites, but we can't be responsible for their content. I wouldn't think it could be that improbable to query this as they have all the data available for them. eventually got a call back at about 5 oclock to be told had to pick tickets up from a hotel and when we got there joined the queue.I am very upset at my treatment over this especially as we had to pay quite a premium on tickets and got a terrible service not knowing if we was going less than 24 hours from start. ; ; When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? We endeavour to rearrange delivery with the customer or arrange a collection point. You warrant that you are over 18 years old and have the legal capacity to make the transaction. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. Wendy Martin, I have tried to sell a concert ticket with them. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. 2.5 VAT on Seller Proceeds. We will also add VAT on our fees as applicable. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages.