clipper card balance refund clipper card balance refund

Tickets submitted for refund must have been purchased by cash or debit card. However, money added since then does not show on the account, as weve not used the cards. /Tx BMC Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. How can I cancel my card and get a refund? If this happens at any time, please call Clipper at 877.878.8883 for a refund. /Tx BMC If you ever lose your card, well replace it and restore your value for a $3 fee. `qp8Wkdj434T) Y endstream endobj 208 0 obj <>/Subtype/Form/Type/XObject>>stream Paper tickets balances cannot be transferred onto a Clipper card. Left and right arrows move across top level links and expand / close menus in sub levels. /Tx BMC Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. What do you recommend for getting this resolved? Go Pass Clipper Transition FAQ | Stanford Transportation For details about how to apply for a refund, download theClipper Cancellation Form. If you have a Go Pass on one of these cards, please contact our office for a replacement card. Each Smart Pass user only gets one replacement per calendar year. If youre not paying with Clipper, please see an attendant for information about ticket purchase. EMC To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. Visit our VTA Smart Pass page for more information. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. For faster replacement, you also can pick up your replacement card at an in-person service location. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. New to Clipper? Is it possible to withdraw the cash balance from a Clipper Card - Quora If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream Location of mushroom dispensaries in Oakland? Registration is easy, and its free. Learn more about our privacy policy. 0 endstream endobj 197 0 obj <>/Subtype/Form/Type/XObject>>stream BART Customer Serviceis available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream For youth, seniors, people with disabilities and low-income adults. /Tx BMC Home | Clipper Clipper is the all-in-one transit card for the Bay Area. Donations of tickets with unused value of less than $1 can be made to local non-profits. /Tx BMC Clipper is the recommended fare payment method and offers ferry customers a discounted fare. Learn More Minimum monthly payments are required. If your Clipper card has been loaded through a transit benefit program, the transit value is ineligible for a . f Key Clipper information translated to Chinese. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. Can I get a refund on my $500 Clipper Card? No longer have use - reddit Unfortunately, the Clipper Card doesn't allow that. H*2T0T3415Rf& Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? Prior to that he was an assistant sports editor at the paper from 1984-1987. Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. endstream endobj 185 0 obj <. Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. That will show you the cost of each trip. Each time you board the train, you must tag your card by holding it flat against the Clipper logo on the Clipper card reader on the station platform before boarding. /Tx BMC Clipper Refunds: Only registered Clipper cards, are available for refunds. QMU**Q=:F KbOsW|EVHJ]e5EA?2f6#A6?X6*OYRcSW)ku< i HJ|urMD.z6;_EFrAhZa9iwFOeFTvy.%lr4pT|_5Zg5S9n898Q>I> The Go Pass is valid for thecalendar year: from January 1through December31. You will need to contact Clipper Customer Service at 877.878.8883 to request a transfer of the transit value to the correct card. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). 0 0 10.146 10.364 re endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. 0.749023 g Q: I have a similar issue where several hundred dollars in my Clipper account no longer shows online. E\\y\[email protected]!"g/ You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. It is available for free to eligible university, and hospital employees. EMC The Go and Smart Passesare non-transferable. 0.749023 g 0 S, endstream endobj 213 0 obj <>/Subtype/Form/Type/XObject>>stream 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). Some commuters have found that the Clipper card only works when the card is not next to their Stanford ID card or badge, and/or is removed from any plastic ID holder. EMC If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Refunds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. Key Clipper information translated to Spanish. Choose to stay logged in or to log out. Authentic RAW Classic King Size Pre-Rolled Cones 100 Pack & Free Clipper Lighter. You must tag your card again when you get off the train. Stanford University. Stanford, California 94305. This option helps you avoid paying for postage and is the most secure option. Transferring a Go Pass constitutes fare evasion, which is a violation of California Penal Code 640. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. Agreement | Clipper Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. Subject . If not, you can check your balance and add value to the card at a ticket machine before starting the journey. Tab will move on to the next part of the site rather than go through menu items. If you ever lose your card, well replace it and restore your value for a $3 fee. Then you wouldn't have to bother about a refund. Does this mean my card is worthless and I might as well toss it? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116689862', '');}, 'log_autolink_impression');San Francisco Bay Area. Be sure to review the paper ticket fare chart at the station. EMC Need to Order a Clippercard? New Oakland Clipper Customer Service Center Serves East Bay Customers balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. To request a transfer of cash value from one card to another, wait until you have received your Smart PassClipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. Graduate students are not eligible for a free Go Pass after this date. No. Ferry Fares & Payment | Golden Gate If you are still having trouble with your Go Pass, please contact us at. Note: Clipper may not be used forGiants Ferryorfor group travel - one accountper passenger per trip. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. BART will refundpaper ticketswith a remaining value greater than $1.00. EMC EMC `qp8Wkdj434T) Y endstream endobj 212 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC Clipper is committed to protecting your privacy. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream At your request, we can mail you a new card with your balance restored, typically within 2 business days. How can I check my card balance or how much I was charged for a trip? Here's what you need to know. Otherwise, you will be logged out automatically. 2020, Metropolitan Transportation Commission. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at [email protected]. endstream endobj 195 0 obj <>/Subtype/Form/Type/XObject>>stream 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream E\i\\ Refunds are subject to the fees in Section 10. You can add value, see what's on your card, and see recent transactions. For more information, including fines, please see Caltrain's fare evasion policy. endstream endobj 187 0 obj <>/Subtype/Form/Type/XObject>>stream for more info). The other option is a refund. Alternatively, if I return the Clipper card to a station, etc can I get a refund on the remaining balance on the card and the card issuance fee? OK to stay in Oakland for visit to San Francisco? To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? Refunds are subject to the fees in Section 10. BART to stop selling all discounted magnetic tickets on December 31 FAQ | WageWorks Answer 1 of 2: I'm planning to take the BART train from Oakland Int'l Airport station to 12th St Oakland City Center station. How Do I Check How Much Is On My Clipper Card? - CLJ If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Authorize payment below. Bike Information and Resources for New Students, Bicycle Safety Educational Efforts at Stanford, View Maps and Holiday Marguerite Schedules, Limited Holiday Marguerite Shuttle Service, Learn About Tickets, Enforcement, and Lost/Stolen Permits, Find Parking, EV Charging, and Off-Campus Sites, Find an Electric Vehicle Charging Station, Learn About Carts, Service Vehicles, and Access, Find Rates and Request a Charter Reservation, If Your Clipper Card is Lost, Stolen, or Damaged, Alameda & West Contra Costa County Paratransit, City & County of San Francisco Paratransit, Go Pass and Smart Pass eligibility checker, If you are eligible for the VTA Smart Pass(e.g., most benefits-eligible university or hospital employees): If you would like a Smart Pass Clipper card, please submit your contact information through the, If you are NOT eligible for the VTA Smart Pass (e.g., graduate students and postdoctoral scholars): If you dont have a Clipper card, you can purchase one at a participating. endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream All rights reserved. Only registered Clipper cards are eligible for refunds. Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. /Tx BMC $16.99 10% off. Visit the Go Pass eligibility page for more information. endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream Your Clipper card will not be returned to you. Please note that Go Passes cannot be loaded onto discounted cards such as, Senior, Youth, and Regional Transit Connection (RTC)/ Disabled. Treasury will mail you a check. Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. 0 0 10.1455 10.364 re Tickets purchased with a credit card (there will be a small c on these near the magnetic stripe) will be credited back to the credit card which was used to purchase the ticket. You have to fill out a form. For details about how to apply for a refund, download theClipper Cancellation Form. If your card is registered, contact us so we can block your card from further use. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. HD 0UR K(EP%xg:#6(=VU-zTqwn?p /Tx BMC o Visa . Each youth, senior and RTC card is automatically registered by the Clipper Customer Service Center and therefore has its own account. Key Clipper information translated to Chinese. If a Caltrain patron is contacted onboard the train without valid fare, Caltrain Fare Enforcement Agents or San Mateo County Sheriffs Office Deputies will scan/photograph their ID to issue a Notice of Violation for fare evasion. If you cannot tag your card successfully, try on another device. /Tx BMC Baseball History 1921 Hall of Fame & Other Players/Teams Original News The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. I dont think you can get back the basic Suica fee either. Get Morning Report and other email newsletters. Station Agents can also provide pre-addressed envelopes to Treasury. The agent will have you fill out a form and you will provide the agent with your ticket(s) and the agent will send itto BART Treasury. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. Pay With Clipper says it does not take funds away, even if. Only registered Clipper cards, are available for refunds. endstream endobj 176 0 obj <>/Subtype/Form/Type/XObject>>stream Skip top navigation. 0 0 10.146 10.364 re Any suggestions, or is this another way for a government-backed agency to abscond with my money? You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. *Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. o American Express Monthly passes and multi-ride tickets, including the VTA Smart Pass, cannot be transferred. /Tx BMC Fares are for one-way travel. H*2T0T341f& If a Clipper card is not used for six months, it can be deactivated. Log in to your profile to sign up for occasional updates. Its also required if you want to set up automatic reloading. 0 endstream endobj 188 0 obj <>/Subtype/Form/Type/XObject>>stream To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. Refunds are subject to the fees in Section 10. All Go Pass users should register their Clipper cards on Clippers website. I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " EMC No. Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cancelling your card is not necessary. The Smart Passis only available on pre-loaded Clipper cards, which are available through Stanford Transportation. ClipperCard | Salem State University They are. Yes, you can manage your account using the Clipper app and in your mobile wallet. So take your balance down to $1.50. To apply, visit theClipper START website, call 1-855-614-9149, or [email protected]. H*2T0T341f& Transit pass . I no longer need to use Clipper. EMC If your card is registered, contact us so we can block your card from further use. /Tx BMC There is no replacement fee for lost or stolen Go Passes. But MUNI allows a $.50 negative balance I think and some places allow negative balance to avoid people getting stuck on a bus forever??? 0 0 10.1455 10.364 re Phone. Questions about recurring transit orders, including transfer requests, can be sent to [email protected]. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. Opens in new window. E\\y\[email protected]!"g/ If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. endstream endobj 185 0 obj <>/Subtype/Form/Type/XObject>>stream All rights reserved. Clipper App. If the card reader beeps three times instead of one, your pass has been misread by the reader and you should try to tag again. Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. The Go Pass is also available to graduate students until December 31,2022*. More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. 0 endstream endobj 203 0 obj <>/Subtype/Form/Type/XObject>>stream For faster replacement, you also can pick up your replacement card at an in-person service location. EMC EMC Should I stay at a hotel near the airport? If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. endstream endobj 220 0 obj <>/Subtype/Form/Type/XObject>>stream You will get a check in the mail at the address you provide. Clipper saves money. If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. After that, you need to tag on and off for each ride. How can I cancel my card and get a refund? Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. EMC I would love to consolidate all the cards into one card. 0 0 10.1455 10.364 re j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- He started his journalism career as a sports editor in Iowa in 1975. If your card is registered, contact us so we can block your card from further use. If a Clipper card is not used for six months, it can be deactivated. The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. Registering your card protects your card balance and allows you to set up an online account. Riders will also be able to add enough fare to a paper ticket to exit a station using cash at the Addfare machineslocated inside the paid area of each station. Clipper and Pay by Phone | bart.gov endstream endobj 211 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper's on your phone! (For example in NYC one can buy MetroCard at the airport without a fee.) What should I do if my card is lost or stolen? The app also needs to be loaded with cash value (it doesn't simply charge as you go, like you can with the Underground in London) - so calculate how much you're going to use. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. f 0.749023 g Less than a cup of coffee. HD 0UR K(EP%xg:#6(=VU-zTqwn?p !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. /Tx BMC https://www.clippercard.com/ClipperWeb/pay-with-phone. Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. It is recommended that items of value be insured when selecting this option. You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. Eligible Stanford affiliates should complete the Go Pass request form to request a Go Pass. One beep means you have tagged on, and two beeps mean you have tagged off. BARTs Treasury Department will then process the refund. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. OneCard FAQ | OneCard Office E\\y\[email protected]!*o* A Station Agent canhelp process a ticket refund request. Orders will not load if your Clipper card balance is negative. The refundmay take 4-6 weeks to process. -=9&_j?N3?vjUaFXpJ| Learn more about Clipper on your phone. To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. But if the fare is $5, it will let you exit and pay the add fare of $2 before you can use the Clipper card for your next ride. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. EMC f Key Clipper information translated to Chinese. Directions to Zide needed from Union Square. Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate.