Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. If you need tips with a step-by-step guide, check out our post below. However, shipping with Depop can be expensive. Any post that does not adhere to them is subject to removal. When they updated to extra-small I didnt bother to go back to update my older listings. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. When you buy through our links, we may earn a commission. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. This happens to me sporadically throughout the year. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. After shipping costs, I reclaimed roughly $20. Depop limited fee charge got declined what now? : r/Depop Can Nigeria's election result be overturned? Shipping with Depop internationally vs. domestically is different in a few ways. Depop offers free shipping at different times throughout the year. If you would like to customise your choices, click 'Manage privacy settings'. Pirate Ship doesn't have any control over this process. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Learn more. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. Press question mark to learn the rest of the keyboard shortcuts. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. For some users, trust in the company has been dented. Some people may suggest taking the transaction privately to avoid paying fees. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. They are entrepreneurs, pushing fashion forward in so many different ways. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Aesthetics are a big selling point on Depop. Our community is made up of people who are creating a better future. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. A collective of individuals who inspire and grow with their evolving style and values. Make sure your clothing is the focal point of the picture by keeping the . What's the least amount of exercise we can get away with? This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. The person paid via goods as PayPal took a percentage. It's a pain, I hate PayPal payments. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. We would stay away from doing something like this it is risky for both your Depop account and your payment. Ready to get started? guccidurags. have an item that costs: $25, but you offer free shipping for a $4.75 label Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Create an account to follow your favorite communities and start taking part in conversations. A collective of individuals who inspire and grow with their evolving style and values. Once youre logged in, click on Sell from the top right side. We actually update the tracking information on both Paypal and Depop. If you had met seller protection paypal would have reimbursed you. It was too good an opportunity to pass up. From launching their own brands to building vintage resale businesses. Now, you can list as many products as you want. You will log in to your Paypal account and check all the notifications from them asking for this information. Make sure to check out the International USPS shipping guide for more details. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. What I was missing was the notification of payment received from my buyer. That's so bad, the other person must know exactly what they have done. A listing page is where the customers view a product. Leave the Archive. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Step 4: Link to your social media account and tap on Next. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. Or, do you have a collection of handmade products that you'd like to start selling? All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Follow the instructions in this article and start selling your own products on Depop. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. 2. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. In fact, shipping on your own tends to be cheaper for most clothing items. If that is the case, Depop has a process and form that you can follow and fill out. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. Do you have items laying around at home that you want to sell online? We use cookies to ensure that we give you the best experience on our website. This may result in giving a refund to the buyer. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Depop Shipping: The only shipping guide you'll ever need Update or re-download your Depop app to the latest version. Consider Shopping Secondhand. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! And what is depop limited? On Wednesday, the shopping site Etsy . While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". "We will continue to remind our community about the importance of account security and updating their passwords.". If you dont want to ship with Depop, then you have the choice to arrange your own shipping. We'll just need you to confirm: The email address linked to your Depop account. Step 2: Enter the 6-digit code sent by Depop to your phone number. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. I'm now waiting for the seller to respond but I highly doubt they will if they've gone ahead and deleted all their accounts. However, the flat 10% selling fee that we discussed is charged only when you sell an item. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. 5. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. Can you put videos on Depop? - VideoAnswers The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Step 2: Once youre logged in, click on Sell from the top right side. Selling your items on Depop is a simple process. Thats it, youve completed the first step! I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Enter Depop. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. In their system, a carrier will sometimes switch the first and second address lines. The depop limited charge just reoccurred the next day and it went through. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Houston, United States. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. I also received an email from Paypal a receipt of fees paid to Depop. 2020 3dcart Shopping Cart Blog. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Step 3: Fill out the basic details and then click on Next. Heres How to Responsibly Donate and Repurpose Your Castoffs. 1999-2023 PayPal, Inc. All rights reserved. First, I needed to choose a platform. Press J to jump to the feed. Depop Fees. Read about our approach to external linking. Unlike Etsy, Depop does not charge listing fees. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. What You Need to Know Before Selling on Depop. Today, Depop is a place where millions of users come to celebrate their style and discover culture. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. What is Depop, and why did Etsy spend $1.6 billion on it? - Vox Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. In case something goes wrong, youre protected by. why did I get charged different payment fees? Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. eBay vs Depop: Which is better for selling? Tap on the Setting icon from the top right side of the screen. Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. One of the key reasons I like shipping with Depop is the time I save. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Inspiration arrived during a visit to a friends apartment. And my balance wasnt negative either. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. DEPOP LIMITED - Find and update company information - GOV.UK In 2021, Depop was acquired by Etsy for $1.6 billion. Your recipient will need to pay their local Post Office the amount due to receive their package. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. The cost savings to the customer can help to boost your sales. Please read my full disclosure policy for details. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. Ah that's brilliant thank you so much, you've put my mind at ease!! One was charged 0.06 more than the other for the fee. can someone explain why I was charged $13? Depop suggests that you do not ship your item until you receive the payment. This is normal if you are new to selling to establish that you are a trustworthy seller. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. After receiving all positive reviews, every sale thereafter was instantly paid. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. However, unlike Poshmark, Depop charges you additional fees. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Sep-28-2020 08:55 PM. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. Pricing is another important aspect when it comes to selling. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. When you land on a style that works for your followers, stick with it. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Purging Old Clothes? Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. Step 1: Log in to your Depop account on their website. However, using Poshmark comes with high seller fees. Then, tap on 'Set up your shop'. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. How to Sell on Depop - Becoming a Power Seller | Wirecutter You can certainly ship on your own. Be prepared to get asked a lot of questions. Listing an item on Depop is completely free. Depop confirmed that it intends to implement multi-factor authentication in 2021. But I dont own any designer clothes, so these options werent a fit for me. Leave the Archive. Good to know it's normal doe. Even when your product doesn't get sold, you wouldn't have to pay for anything. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. Sustainability; Blog; About; Sell on Depop; Jobs; News . Ah I see. What does this mean and why did it happen? Lets dive right in. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. Etsy is buying fashion resale app Depop for $1.62 billion - CNBC link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). Step 3: Write a bio about your shop and what youre selling and tap on Next. Step 2: Tap on the Setting icon from the top right side of the screen. Test out different poses. Why did Depop take money from my bank account? You are viewing the PayPal Community Archives. I am a bot, and this action was performed automatically. Both in the U.S. and both depop payments. With shipping and complicated seller fees, it felt like a chore. This is because they consider brand new accounts selling as a risky transaction. How do I get a Depop fee refund? - Depop help GB Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. That means if you click and purchase from this link I have and/or may receive a small commission. I received only a few bids per item, and I sold them for less than they were worth. However, the funds from the buyer did not show up on my Paypal account. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. By browsing this website, you consent to the use of cookies. With an effective product description, you can convince the customer to click the Buy now button. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. 9 Tips on How to Sell on Depop When You are Broke as Hell. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Rather Depop shipping is included in the price depends on the individual seller. You can either agree to the refund, or not agree. You can simply adjust your listing and post it again. Can anyone help me? Possibility 3: Buyer internationally cancelled the payment These 6 Tips Will Help. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. Do you want to sell on Depop but dont have the time? Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Enter your First name, last name, billing address, and tap on Next. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Repeated violations will result in a ban. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. We independently review everything we recommend. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Created 19 August 2016 Delivered 24 August 2016 1. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Instead, you will have to email them at [email protected]. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. According to Depop, if a buyer paid with a credit or debit card and Paypal is treating this as a echeque. Test out different poses. Fiona Short, Depop seller, phone interview, September 24, 2020 This content may be old or outdated. Your buyer's Depop @username. Posted on. Make sure the email on your Paypal account and your Depop account match. In case something goes wrong, youre protected by PayPal's Seller Protection. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. but I'm can't seem to upload them to the claim. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Definitely gonna start telling people depop payments only. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. For the United States, Depop uses USPS as their vendor for shipping within in the app. Create an account to follow your favorite communities and start taking part in conversations. For this example, were going to create an account directly from their website. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is.